Job Listings at Solutions to Medicare

Front Desk Receptionist

Overview

We are seeking a professional and organized Front Desk Receptionist to join our team. This role is vital in providing exceptional customer service, managing administrative tasks, and ensuring the smooth operation of our office environment. The ideal candidate will possess strong communication skills, proficiency in office management tools, and the ability to handle multiple responsibilities with efficiency. Bilingual abilities and experience with medical or dental reception are a plus. This position offers an engaging work environment where organizational skills and attention to detail are highly valued.


Duties

  • Greet visitors and clients in a friendly and professional manner
  • Manage multi-line phone systems, screen calls, and direct inquiries appropriately
  • Schedule appointments and manage calendars using Google Workspace or Microsoft Office tools
  • Perform data entry, filing, and maintain accurate records using QuickBooks or other office software
  • Handle administrative tasks such as proofreading documents, managing correspondence, and organizing files
  • Support office management activities including bookkeeping, billing, and basic bookkeeping tasks
  • Provide excellent customer support and phone etiquette to ensure client satisfaction
  • Assist with office supply inventory management and general clerical duties
  • Maintain a clean and organized reception area to promote a welcoming environment


Qualifications

  • Proven experience in office management, clerical work, or administrative support
  • Strong computer literacy with proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace
  • Experience with QuickBooks or bookkeeping is preferred
  • Excellent organizational skills with the ability to multitask effectively
  • Strong typing skills with attention to detail for data entry and proofreading tasks
  • Exceptional customer service skills and professional phone etiquette
  • Ability to handle sensitive information discreetly and maintain confidentiality
  • Prior office experience demonstrating reliability, time management, and organizational skills
  • This role is essential for maintaining efficient office operations while delivering outstanding service to clients and visitors. We value proactive individuals who thrive in dynamic environments and are committed to professionalism